As automation and digitization transform the economy, well-resourced incumbents in industry after industry are losing out to upstarts. Traditional retailers that have entered the e-commerce space appear no match for digital native Amazon. Electric-vehicle sales at the world’s most storied automotive companies consistently trail Tesla’s.

Topics include:

  • Software Transforms Customer Relationships
  • Disrupting Partnerships
  • The Need for Interdependence
  • Building a New Ecosystem
    • Establish what you must do
    • Develop better metrics
    • Create commercial opportunities for partners

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