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Key Solutions Overview
| Challenge | Solution | Our Success |
| Managing people, vehicles, vessels and other physical assets is complex. | Visualize assets in real-time, and optimize with location-based related datasets. |
Sodexo |
| Employees need to adapt to remote work and digital customer interactions. | Boost your team’s productivity with real-time collaboration tools. |
Grab |
| Complex process requirements a and silo’d systems slow down operations. | Rapid-release modern application development with automation and AI. |
ONE |
| Communicating with customers and distributed workforce is costly and fragmented. | Omni-channel communications to mobilize workers and serve customers faster. |
Lineman |
| Getting actionable insights from large datasets is costly and slow. |
Chia Tai |
Key Solutions Details
Visualize Assets in Real-time and Optimize
Solve for the following Challenges
- Effectively managing field workers to optimize their performance
- Finding the optimum routes and delivery sequences
- Understanding how related location data affects operations or customer services.
Solution Overview
Customer
- Enhanced customer services.
- Ability to track order fulfillment in real time.
Logistic Operations
- Visualize complete workforce, vehicles, and vessels in real-time.
- Assign or automate the usage of people and assets based on location.
- Use location-based data to overlay with your own data to make informed decisions.
Our Success
Real-time Collaboration Tools
Solve for the following Challenges
- Fragmented workforce with Hybrid work environments
- Difficulties in engaging with frontline workers at bank branches
- Encouraging two communication at all levels of the organization and all times
- Creating open culture and flow of information sharing
- Security and compliance pressures for internal and external communications by the central banks
Solution Overview
Your teams
- Collaborate across teams anywhere, anytime.
- Real-time collaboration across documents, spreadsheets, presentations
- Pure accessible cloud solutions across mobile and desktop.
- Tap into no-code workflow builders to automate processes
- Automate tasks and processes across all platforms
Your administration
- Security and compliance at its core with ability to manage policies and monitor
- Open extensible platform to integrate with your existing workflows and platforms
- Remove burden on managing infrastructure, patches, upgrades with no downtime.
Our Success
Modern Application Development with API Management
Solve for the following Challenges
- Complex process management and need to go paperless
- Time to market and speed of development of applications
- Customers demand digital experiences and real time speeds and experiences
Solution Overview
- Agile enterprise development team to provide advance rapid release development
- Apigee API solution to manage and link siloed applications and data
- Automation with AI and enhanced processing capabilities.
- Location based data to enhance customer experience and provide fraud detection
Our Success
Omni-Channel Communications
Solve for the following Challenges
- Back office processing is costly and labor intensive.
- Customers require innovative interactions and services along with real time updates
- Workers and customers are often distributed across devices and platforms making it hard to coordinate communications
Solution Overview
- Contact Center AI to provide a brand-differentiating support experience via chat or voice
- Twilio Platform to provide omni-channel communications for customer interactions, security checks
- Enterprise Chatbots with natural language processing to automate processes and offer enhanced customer service.
Our Success
Real-time Data Insights and AI Tools
Solve for the following Challenges
- Scale and infrastructure performance issues when querying large datasets
- Security and operational complexity creates large business problems to solve
- Customers require innovative products and services
Solution Overview
- Certified Data Engineers to provide data platform development and consulting services
- Scalable data warehousing with BigQuery with machine learning tools built in
- Democratized data analytics with built in data governance with Looker.
- Automate processes with Document AI and other machine learning tools
Our Success
